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Polar Bear Air Conditioning & Heating Inc - Testimonials


Your welcome messages round out my total satisfaction with Polar Bear and its people.

All of you, James and Sherry and Melissa were always prompt, informative, patient and professional every time I had a question about various aspects of the project, and I had a number of them.

I thank you all three of you for your competence and responsiveness, which made it all vastly easier as well as always pleasant.

- Ed, Foggy Bottom, Washington DC

Thank you Polar Bear! We love this follow up, and remain thrilled with your service

- David, Petworth

Your technician was great. in addition to figuring out the problem and fixing it quickly, he was very careful with my house and it's narrow stairwell. I also appreciate the scheduler making an appointment for me so quickly.

- Sharon, Capitol Hill

Merci! Everyone was excellent. Please keep up the wonderful service and personal touch. It's rare in this world.

- Brooks, Capitol Hill

Your technicians were great and very respectful. We are no longer dreading the summer heat!

- Michael, 16th Street Heights

Thanks so much for the great service!

- Ben and Cary, Arlington

Angel was great, he explained my options clearly, was on time and worked quickly to get my AC running again. I would definitely recommend Polar Bear to anyone who needs HVAC work.

- Kevin, Brookland

Awesome! You guys are great to work with!

- Paula, Columbia Heights

They were absolutely delightful and so professional - thank you!

- Satu, Capitol Hill

Polar Bear Air Conditioning and Heating delivered our multizone renovation project on time, on budget and with high quality results. Thanks men and come back to enjoy a pint sometime.

- G. and T. Irish, Channel Restaurant and Pub, Washington D.C.

What a pleasure it was to work with Polar Bear A/C and Heating from our first phone call to the completion of the installation. Everyone has been responsive, competent and thoroughly pleasant. Thank you!

- Kathy and Tom, Dupont Circle

The crew was really clean and tidy. We appreciate that very much.

- Linda, NE Capitol Hill

Thank you for your thorough diagnosis of my old air conditioning system and presenting me with options for repairing or replacing. The repair has been working great.

- William, American University Park

Thank you so much. You and your crew have been fantastic, and it has given me so much peace of mind to know you would always do what is right for my house.

- Tami, SE Capitol Hill

Thank you for being the excellent craftsmen that you are!

- John T., Palisades

Thanks for your quick response and repair of our heating system. It’s reassuring to work with a local D.C. contractor.

- Jim, Chevy Chase D.C.

Your installers are the best contractors I’ve had in my home. They were polite and considerate, and so clean I wouldn’t have known they were there if I didn’t have new vents in my ceiling to prove it.

- Kathleen, Mount Pleasant

Your technicians did a great job, thanks!

- Ken, Capitol Hill

I’m very happy with Polar Bear’s work.

- Bernie, Capitol Hill Merchant

The service technician and the two people I spoke to on the phone were all friendly and professional. Thank you very much for your wonderful service and quick response.

- Jillian, Logan Circle

We recommend Polar Bear for HVAC all the time, you are one of the best and most respectful companies we have ever had doing work in our house.

- Tami, Capitol Hill

Everything has worked great and we are very pleased with the results.

- Brian, Capitol Hill

We've appreciated your great service.

- Jon, Capitol Hill

Your guys did a good job, thanks!

- Chris, Capitol Hill

I’m so glad we found your company. Adding central air conditioning to our new home was our first priority.

- Heidi, NE Capitol Hill

Thanks for the great deal, your quote was the best and we really liked your installation team.

- Debra, Silver Spring

Thanks for your prompt installation of all 3 new heat pump systems in my Bed and Breakfast. Your men did a great job installing all three zones in one day! I couldn’t believe how neatly and efficiently they worked

- John, U Street Corridor

One of the builders asked who did the work. He was surprised and impressed by the wrapped ducts in particular. So kudos to your guys!!! From me too!

- Jeanne, Foggy Bottom

Your guys did a great installation at a very fair price. Thanks for your time and effort in the estimation process.

- Nick, Dupont Circle

Friendly service, the crew showed up on time, installed the entire Rheem system and hot water tank and finished in just a few hours and left no mess. Great job, Thanks!

- Miguel V.

We were all around impressed with the installation of our new AC system. Polar Bear did a wonderful job at a very good price. I can really recommend them!

- Martin K.

We had a wonderful experience with Polar Bear. They replaced our AC unit in our apartment in DC. Prompt, clean service and a very good price!

I can really recommend them!

- martin k.

Great! From sealing the deal with Joe to finishing up the work. Staff was professional, pleasant, and took there time to do it right. Top notch.

- Chris U.

Great! Responsive and fair. System is highly effective but a bit loud/windy.

- Teddy K.

Joe Kelly and his techs did a great job. They worked on a challenging space, and completed the install and cleaned up according to schedule.

- Daniel T.

Polar's work is high in quality, as is their customer service. Highly recommend!

- Ann K.

We highly recommend this company if you are in need of new equipment or service. The techs were friendly, courteous, and on time.

- Denise, Great Falls

The installers were prompt, polite, and cleaned up thoroughly when they were finished. Overall, a GREAT experience.

- Lisa, Great Falls

Thoroughly professional, accurate, timely, go the extra mile, trustworthy, prompt, reliable, cant say enuff about y'all !

- Thomas K.

Just received my latest electric bill… and it is SO MUCH LESS than it has ever been. This has held true for several months. We love our new heat pump!

- Judi, Great Falls

I want to thank you for your fine job. They were on time and extremely tidy. They were also the best priced.

- Josefina, Georgetown

Your technician was extremely professional, friendly, and helpful. I will certainly look to Polar Bear for my future HVAC needs.

- Greg, Capitol Hill

The guys were terrific -- first-class in every way.

- Lenny, Logan Circle

Polar Bear has been by far the most capable, efficient, and customer service-oriented HVAC company that I've hired since I bought my house in 2003. Polar Bear most recently completed an entire HVAC installation (June 2015), along with removing my old units. They are a first-class operation -- everything was stellar and comprehensive, including their initial consultation/estimate, their ongoing communication with me to keep me updated on the assessment and installation plans, their work to remove/install the new AC roof unit, their care with my interior areas, and their incredibly reasonable final invoice.

- Janet, Capitol HIll

Everything looks and feels good. They were polite, courteous, and efficient. Thank you very much for helping us with this and making our house warm and answering all our questions.

- Edmund, Capitol Hill

Very professional courtesy--- we certainly appreciate it. The equipment is humming along nicely!

- Jon, Capitol Hill, Washington DC

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Proudly serving Washington D.C. and the surrounding areas.

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