Testimonials
We had to replace our dying, 18-year-old high-velocity heat pump system in a 1936 brick colonial with a tiny space and a cramped attic. I'm so glad we went with Polar Bear. They were extremely responsive, helpful, and patient in explaining all the details of our current system and the new one. Joe Kelly worked to source a unit nearby so that they could get the job done quickly and put a double crew on the job so they could get it done in a day. The crew was professional, expert, polite, and did a great job, including leaving a clean space behind and showing me how to use the new thermostat. It's not cheap to install these systems, but we made a great choice with Polar Bear!
We just got a new HVAC system installed from Polar Bear. Joe and his team did an excellent job, they were prompt in communications, and gave sound advice for all our questions.
Polar Bear did a fantastic installation of my roof-top unit, complete with massive crane that brought out all the neighbors to ooh and awe. A month later, the system stopped working. They changed their entire work schedule the next day to come take care of it. A fuse had blown. They fixed it and everything works perfectly. Then I got their bill : $0.00!!!! Thank you Polar Bear!
Always so responsive and helpful! Love these guys and have been using them for years!
Polar Bear has serviced my home's HVAC needs for over a decade. Always, reliable and dependable when called. I highly recommend this company in the local metropolitan area.
Great technical service and customer service.