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Polar Bear Air Conditioning & Heating Inc - Testimonials

Testimonials

Alan Levine's Profile Image
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Alan Levine, 3+ years ago
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Mike Groves, 3+ years ago

I am thrilled with the superb job that Edwin & Carlos did replacing the furnace at my home in Arlington. They are good guys, as well as excellent Technicians. The new furnace is cranking, the installation looks magnificent. They didn't leave one speck of dirt or dust behind, despite relocating my thermostat onto another piece of wall.
Their communication was impressive. They called me when they were arriving, and they were right on time as promised. They kept me apprised as the day went on. They are total professionals. I have referred your company to many other people & entities, residential & commercial, and I will continue to recommend Polar Bear HVAC with great enthusiasm.
It is difficult to find honest, ethical, reasonably-priced firms that perform excellent work. Your locally owned company is truly one of those firms that has a standard of excellence that is far beyond every HVAC company that I've ever dealt with in the past 30 years here in northern Virginia.
Many thanks!

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Tony Kowaleski, 3+ years ago

I have used Polar Bear Air now on 2 separate occasions and have been very pleased with their service. They are very quick to respond and get a tech out for service to diagnose the problem and recommend what is needed. For 1 of the calls it was a loose wire and he showed us how to check it in the future to save the cost of a service call. Highly recommend.

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Dan Swain, 3+ years ago

Problem was diagnosed and technician had to come back with part 2 days later. Friendly service, pricing seemed competitive.

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Andrea C, 3+ years ago

Great service very reliable and on time

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Adam Greenhalgh, 3+ years ago

Excellent service, expert work. I feel secure knowing that Polar Bear is maintaining and servicing my A/C and furnace.

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J Pask, 3+ years ago

Just began contracting with Polar Bear and I'm very pleased with their process and people! Courteous and prompt as well as professional.

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gabriel neri, 3+ years ago

Great service! Starting with the office who was accommodating and able to coordinate me with a technician in only a few hours (not sure if that is typical). Angel my technician was very pleasant and knowledgeable about my unit and was able to quickly troubleshoot and resolve the issue. Price was also reasonable and structure straightforward and explained to me. Many thanks!

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Alan Kissick, 3+ years ago
Sophia Malone's Profile Image
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Sophia Malone, 3+ years ago

I highly recommend Polar Bear Air Conditioning and Heating for AC installation. I own a 1913 row house in Washington DC and after eight long hot summers, I finally decided to have central AC installed. After getting estimates from multiple companies in the area, I decided on Polar Bear. Joe Kelly, the owner, provided exceptional ideas for installing central air in my older home. The duct work went through the attic and walls, so no exterior ducts with drywall were needed. Mr. Kelly offered the best, most competitive price.
Communication with Mr. Kelly and his crew was easy. I didn't have any concerns about the crew working in my house and they were respectful of my space and pets. The project was completed ahead of schedule.
I'm very pleased with this investment of AC from Polar Bear and look forward to enjoying a cool, comfortable house next summer.

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