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Polar Bear Air Conditioning & Heating Inc - Testimonials


nicholas welch's Profile Image
nicholas welch, Last year

I have been a customer of Polar Bear for several years for both my own residence and a rental property. Friendly and reliable service and every effort made to come out when urgent due to very hot or cold weather when there are many other callers seeking service.

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Martha Jewett, Last year

Angel was superb at figuring out the problem, treating it properly and discussing options for the future. Thank you for your advice!

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Gabriel Gopen, Two years ago

Polar Bear installed a ductless mini-split for us and they were some of the best contractors that I have ever dealt with. We needed to convert a sun room into a home office. A sales rep came out to discuss options and look at the space. He walked through all the details from where the unit would go to the conduit lines.
When the unit we ordered couldn't be delivered, they upgraded our unit at their expense.
Great company, highly recommended!

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Michael Fauntleroy, 3+ years ago
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Marie Payne, 3+ years ago

We contracted Polar Bear for a complete central A/C install. The entire process was smooth! They communicated exceptionally well, were very friendly, and most importantly - DELIVERED WHAT THEY PROMISED!

Polar Bear is exactly the kind of small business that you hope you encounter. Strongly recommend them as they know their trade and do everything to give you what you need at a great value. Cannot say enough positive things about Joe, James, Edwin and the entire group that helped to update our home!

Thanks Guys!

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Cindy Carter, 3+ years ago
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Yvette Johnson, 3+ years ago

Polar Bear Air Conditioning and Heating Inc has been our HVAC service provider since 2013. Very professional and dependable service from the administrative office staff and service technicians. Angel and Alex are the best service technicians!!! The staff is very responsive to our needs no matter what the issue. We highly recommend them!!

Jon, Capitol Hill, Washington DC's Profile Image
Jon, Capitol Hill, Washington DC

Very professional courtesy--- we certainly appreciate it. The equipment is humming along nicely!

Ed, Foggy Bottom, Washington DC's Profile Image
Ed, Foggy Bottom, Washington DC

Your welcome messages round out my total satisfaction with Polar Bear and its people.

All of you, James and Sherry and Melissa were always prompt, informative, patient and professional every time I had a question about various aspects of the project, and I had a number of them.

I thank you all three of you for your competence and responsiveness, which made it all vastly easier as well as always pleasant.

Amy Bishton's Profile Image
Amy Bishton, 3+ years ago

This fall, when my 20 year old gas boiler would not fire up upon first use, I contacted Polar Bear to take a look. Their response was incredibly quick, with a tech dispatched on Monday afternoon based on a Sunday evening email. The tech arrived promptly, worked efficiently, was knowledgeable and willing to answer all my questions on boiler operation. Fortunately, the problem turned out to be minor (pilot light out), but it is re-assuring to know I can confidently turn to Polar Bear when I have HVAC needs.

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